The centralized email messaging service supply its users with some communication tools, such as:
- A personal email address
- Shared mailboxes (on request)
- Address Book (Contacts)
The service for email communication the University of Trento makes available consists in a personal and free email address, provided by the Google Workspace Platform.
All professors, researchers, staff members etc. are entitled to a UniTrento email account. Official university communications are sent to University email addresses according to the AUP of GARR and to university regulations.
Mail box and Google apps are issued only to adults with an active role in UniTrento.
For the entire career at UniTrento (except for specific cases) the email address will be in the form of firstname.lastname@example.org (or similar). The storage space of the mailbox is unlimited.
After six months of the end of the role, access to the mailbox and all data saved in Google will no longer be possible.
UniTrento account deletion
Following the user’s resignation, and according to current UniTrento policies, which may change shortly, the university email account is still active, but the email address becomes
Once the working relationship is over, the email address @unitn.it will still be active for 180 days. On the contrary, if the same user enters into a new contract the “ex-staff email address” will be not valid anymore, and the user will be given the email address in the form @unitn.it again.
NB: after 180 days from the closure of the career, you will also lose access to Google Drive and to the apps provided only for active users. It is therefore advisable to communicate the change in the address to your contacts and export the emails received / sent with that address (see https://icts.unitn.it/google-takeout) before final cancellation
Other Google Applications
UniTrento supply all its professors, researchers and members of staff with all the Google Applications available on the Google Workspace platform.
You can easily access the Google Applications by using the Google Workspace widget available on MyUnitn.
Please have a look at the FAQs for further instructions and suggestions.
We suggest you to use Chrome Browser in order to take full advantage of the Google Apps Service. As regards the email messaging service, Google is compatible with the Internet standard protocols POP and IMAP, though features are reduced in this case.
Google itself provides the users with Anti-spam and Antivirus support.