FAQ

How to recover your password

I’ve already been a student an I know I have an account, but I don’t remember my password: how can I recover it?

If you remember the personal email address you used in your registration, use the password recovery online procedure entering your personal data and the same email address. Otherwise,  write to accpint.help [at] unitn.it () ,forwarding a copy of a valid identification document (ID or passport) and specifying the personal email address you want to be registered for the password recovery procedure.

I already have a @guest.unitn.it account, but but I don’t remember my password: how can I recover it?

Use the password recovery procedure for guest account entering the same personal email address you used in your first registration on UniTrento. If you don’t remember it or you don’t use it anymore, write to accpint.help [at] unitn.it () ,forwarding a copy of a valid identification document (ID or passport) and specifying the new personal email address you want to be registered on your account.

I already have a @unitn.it account, but but I don’t remember my password: how can I recover it?

Use the password recovery procedure entering the same personal email address you used in your first registration on UniTrento. If you don’t remember it or you don’t use it anymore, write to accpint.help [at] unitn.it () ,forwarding a copy of a valid identification document (ID or passport) and specifying the new personal email address you want to be registered on your account.

 

I have some difficulties with the enrollment procedure: who can I ask for help?


For any doubt concerning ways and times for filling in the procedure, please refer to ammissioni [at] unitn.it () If you have IT technical difficulties or you can’t login with your credentials, fill in the Support request or write to account.help.unitn.it