ESSE3 and U-Sign Disservices

Date range
Monday 12 (solved)
State
Servizio ripristinato

Update at 12 pm: CINECA service operations are restored: CINECA technicians inform us that further technical countermeasures have been implemented to limit and reduce any inefficiencies.

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Update at 5 pm: investigations are still underway by CINECA support regarding the cause of the fault, and does not exclude the recurrence of further temporary inefficiencies until the problem is definitively resolved.

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Update at 3 pm: from 13:44 CINECA network infrastructure is down again: the provision of services is not possible.

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Update at 1 pm: the malfunction has been solved around 13:00 as regards ESSE3. Inefficiencies remain on the U-Sign signature portal.

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CINECA reports generalized disservices on the ESSE3 web platform: technicians are already working to restore the service.

Help & info
servicedesk [at] unitn.it
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