I am a guest user wanting to obtain a student account. What can I do?
See pages about all'incardinamento.
FAQ
Incardinamento
I already enrolled but following the procedure, incardinamento doesn’t start…
If after some days from the enrollment you can’t proceed with incardinamento, contact account.help@unitn.it explaining the problem in detail.
I’ve already done incardinamento, but now I can’t log in as a guest or as a student…
Be careful to your username! The final one can be different from the on you had as a guest. If you need help, follow the password reset procedure (see related pages).
After the enrollment I can’t login to ESSE3…
Have you already done the incardinamento procedure? If your account is already in the username@unitn.it form and you can access to other IT services (e.g. MyUnitn) but not to ESSE3, contact the Student Service office of your Center/Department.
After the enrollment I can’t login to ESSE3… My enrollment is “in ipotesi” for bureaucratic reasons. Can I do the Incardinamento?
No: the final account will be released only after the finalization of the enrollment. In case of concerns contact the Student Service office of your Center/Department.
I already have been student or worker at Unitn. Do I need to do incardinamento?
No: incardinamento is only for those who have a @guest.unitn.it account or never had a @unitn.it one
I need a @unitn.it account to login to some IT services (ex. Data network). What can I do?
Unitn IT services are only for active users of the University with a formal role like student, teacher, PTA, researcher, PhD, guest. Only these figures have access to IT services using a @unitn.it account.
If you think you should have access to these services, you need to contact the Center/Department staff.
N.B. In order to access the data network with account of other institutions (Eduroam) see the related pages.