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Password

 

Procedure to create and reset the password for University accounts.

@unitn.it account (students, professors, researchers, doctoral candidates, staff members and collaborators)

University account passwords must satisfy some conditions for security reasons:

  • they must be at least 8 characters long
  • they must include at least a non-alphabetical character. Characters allowed are: A-Z, a-z, 0-9, *, /, +, -, . , _, ?, !, @
  • they must be different from the previous password

If you forget your password, you can request a new one by entering your personal email address associated to your account in the box at reset password

If your personal email address is not already registered, you can enter it in the box at set personal contact  (once you are authenticated).

Or alternatively, if you have a SPID identity or a valid TS-CNS (Tessera Sanitaria - Carta Nazionale dei Servizi), you can change or reset your password autonomously at SPID or TS-CNS reset password

Professors, researchers, doctoral candidates, staff members and collaborators passwords expire every 6 months: just before the expiry date, each user will be notified by email and invited to change it using the appropriate MyUnitn widget.

Students passwords never expire, but it is advisable to change it periodically (from MyUnitn) for security reasons. 

 

@guest.unitn.it account

If you have a @guest.unitn.it account and you forgot your password, you can go to reset password and set a new one by entering the same email address you provided while registering.

NB: password reset via SPID identity or TS-CNS (Tessera Sanitaria - Carta Nazionale dei Servizi) is not allowed for @guest.unitn.it accounts.

Get Service 

Unitn user:

If your personal email address is not already registered, you can enter it in the box at set personal contact

If you need to reset your password, you can obtain a new password online using the webpage reset password or SPID / TS-CNS reset password

Videotutorial:

For any problems please contact account [at] unitn.it (subject: ICTs%20-%20Problemi%20di%20account)
or refer to your Helpdesk Office

FAQ 

I have an @unitn.it account and I need to reset my password

I have an @unitn.it account, I need to reset my password but I never set an alternative email

If you have SPID identity or a valid TS-CNS (Tessera Sanitaria - Carta Nazionale dei Servizi), you can change or reset your password autonomously: http://webapps.unitn.it/password1/en/pwdutl/ChangePwdCns
Otherwise, please contact account [at] unitn.it attaching an identy document or refer to your helpdesk office: https://icts.unitn.it/en/user-services-city-rovereto-povomesiano.

I have an @unitn.it account. How can I modify the personal contact associated to it?

I am a guest and I need to recover my password

What is SPID?

SPID, the Public System of Digital Identity, is a technology used to access the Internet and the IT servives of the Public Administration with a single ID and password.

A SPID Identity can be used to login on UniTrento's online services: https://icts.unitn.it/en/spid-unitrento

For further information, please go to: https://www.spid.gov.it/