User Support Polo Città

The user support desks (US) of the Polo Città are located in the offices of the Departments in the city centre. They provide specific services according to needs of each office and first level support for other centralized ICTs services.

User Support Desk Polo Città

Description

  • Who we are

User Support of the Polo Città was born in 2012 from the merger of the formerly called “Presidi IT” located in the offices of Economics, Law, Humanities and Sociology. All fours corresponding buildings now depend on the US Polo Città.

Finally, its staff is composed of 10 people, coordinated by the Users Support Manager.

  • Where we are and how to reach us

The offices under the coordination of the Polo Città are located in the city centre of Trento and include the Departments of Economics, Law, Humanities and Sociology.

  • Department of Economics and Management, Via Inama 5 (third floor)
  • Faculty of Law, Via Verdi 53 (first floor)
  • Department of Humanities / School of International Studies, Via Tommaso Gar 14 (ground floor)
  • Department of Sociology and Social Research, Via Verdi 26 (ground floor)

User Support Desk Polo Città Map

The city centre can be reached:

- by bus: line nr. 4 every 15 minutes from the train station. The bus stops in via Rosmini (see timetables);
- by train: Brennero and Valsugana lines; stop: central station;
- by car: for those coming from the south, exit “Trento Sud”; for those coming from the north, exit “Trento Nord”. After the exit, follow the road signage for the city centre.

  • How to contact us

You can ask for our supports writing a ticket through the platform Service Desk or sending an email to ITPoloCitta.help [at] unitn.it

    • US of Economics and Management
      via Inama 5, 38122 Trento
      fax +39 0461 282350
       

    • US of Law
      via Verdi 53, 38122 Trento
      fax +39 0461 281824
       

    • US of Humanities / School of International Studies
      via Tommaso Gar 14, 38122 Trento
      fax +39 0461 281762
       

    • US of Sociology and Social Research
      via Verdi 26, 38122 Trento
      fax +39 0461 281486
       
  • Opening times

Monday-Thursday from 9.00 to 16.30;
Friday from 9.00 to 13.45.

IT laboratories

Every structure is provided with adequately configured stations for lessons, exercises, exams, seminars and conferences.
See the laboratories of the Polo Città.

See the laboratories of the Polo Città

Press service

Users of the University can print in color or b/w in A4 or A3 format directly from their stations.
Common printer management (for UniTrento staff)
In addition, the Printing and Photocopying Service is available in all the libraries offices and the Departments of the University.