“Account “ is intended as username for accessing the University ICTs online services. For students is is in the form  name.surname [at] unitn.it or similar: on the contrary, student’s email address is in the form name.surname [at] studenti.unitn.it
Often, but not necessarily, username and email address conicide for who has a role as professor or Technical and administrative staff. Using the Google Apps Widget in MyUnitn, clicking on "My email addresses", you can check which address you have. For any doubt please write to account.help [at] unitn.it