I’ve previously been in contact with the University (for a stage, a collaboration or a former student’s career…): do I already have an account?

Yes, you do and that’s what you need to use. If you don’t remember it, ask for it writing to account.help@unitn.it, forwarding a copy of a valid identification document (ID or passport) and specifying the email address which you wish to be registered for the password recovery procedure.

Source URL: https://icts.unitn.it/faq-item/ammpwd1