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Self-service password reset


New self-service password reset feature on UniTrento accounts

SISTI  (information and communication technology management) has just released a new feature allowing users who forgot their password to reset it or change it autonomously.

This can be done through a new process via email, as is the case for the most common online services and social networks. First of all, users are requested to sign in at https://webapps.unitn.it/password1/en/accountdata/personalcontacts with their username and password, and to associate an alternate email address (not @unitn.it) with the university account.

We will send an email with a verification link to your alternate email address (a security measure): from that moment on, users wishing to set a new password - because they forgot the previous one or they want to change it - will be able to go to https://webapps.unitn.it/password1/en/pwdutl/PasswordRecovery and launch the reset process application.

This is a self-service technology and it allows each user to repair their own problem autonomously, without contacting the help desk.


Please visit https://icts.unitn.it/password, our University ICTs website, for further information, tutorials and FAQ.

Help & info: account.help [at] unitn.it (subject: %5BICTs%20-%20help%20reset%20password%5D)