FAQ

Antivirus and antispam for the e-mail

Why has the message I sent been labelled as SPAM?

 

It is possible that your message contains external links, attachments or sentences typically used in SPAM messages. Try to reformulate your message.
For further information, please contact the User Support Service of your department or division.
 

What should I do when I realize a message contains an infected attachment?

Do not open the attachment. Contact the User Support Service.

Where do I find the messages Google labelled as SPAM?

In the Gmail web interface on the left, where all the labels are listed, you can find the SPAM subfolder. If you click your SPAM label, you will find all the messages the Google marked as SPAM.