The VPN for external technicians allows the personnel of companies and service providers for UniTrento (eg. maintenance personnel) to access the equipment and systems in the University Network also from external networks.
The connections of external technicians allow to reach exclusively the systems for which the request was made.
Warning: if you enter incorrect credentials three times in a row to access the VPN, it will be blocked for 15 minutes. This measure was introduced for security reasons, in order to limit the risk of “brute force” attacks used to improperly obtain user credentials.
Availability 24x7
The connections of external technicians allow to reach exclusively the systems for which the request was made.
Global Protect application must be installed and configured on the devices used. The operating system of the device must be up-to-date and secure.
External technicians must request an account for a VPN connection based on a contract or in any case on a structured relationship with the University.