Mobile telephony

The phone services available to the internal staff of the University are sorted into fixed telephony (based on an internally developed VoIP platform that enables to use a fixed device and to manage the advanced features, such as the “MyVoIP portal” for configuring one’s preferences) and mobile telephony. Some specific users’ categories are provided with devices and mobile phone services (smartphones, router Wi-fi, SIM cards, etc.).

It provides entitled users with mobile telephones.


The PHONE service is responsible for managing the mobile phone service and the network connectivity The University of Trento provides mobile phone and device services for faculty and staff business use. The PHONE service provides ex officio the supply of such devices for users who have an institutional role.

Managers may request said services for their own staff in conformity with the rules and regulations contained in the “Regolamento per la concessione e l’uso per ragioni di servizio di telefoni cellulari e strumenti per la connettività IP da rete mobile”.

Among the services provided are:

  • a mobile phone on a maintenance contract, and a SIM CARD
  • SIM DATA with a USB wireless modem to get access to the Internet from a computer
  • a voice or data SIM CARD

SIM CARDs can also be activated for personal use on condition that the applicants supplied the necessary deposit account documentation, so that the provider could charge the bills directly to their accounts. At the moment, about 200 University mobile devices and pendrives are active.

It is possible to connect Wi-Fi enabled mobile phones to the University wireless network and services.

The PHONE service is also responsible for reporting the respective telephone expenses and fees to Departments and Centres.

This mobile phone service is offered in agreement with Consip Telefonia Mobile.


Availability during business hours


The mobile devices are provided in different bands according to the user’s role.

Profiling details

Users who are entitled by role or service reasons.


It is required to read the “Regolamento per la concessione e l’uso per ragioni di servizio di telefoni cellulari e strumenti per la connettività IP da rete mobile”


The telephone service reverses consumption and equipment costs. In case there is the double billing service, also any additional personal calls are charged

 Need help?