End-Point Support

To ensure that all users have access to the data network (the Internet, the intranet and others), some connectivity services are available by default for our staff’s workstations. These services are available on request for students and users who would like to have access to our network via their personal devices. Regular access to the network -which is granted only to those users having a @unitn.it account- is possible by using both wired and wireless connections (in such a case, various configuration modes are available). Visiting scholars and university guests are provided with connectivity to the network by the EduRoam Federation (if they come from universities or institutions belonging to it); otherwise, they are given a temporary University account. VPNs (Virtual Private Networks) are part of this group of services, too.


Management of user workstations Departments
The service provides for the preparation of appropriately configured workstations for the normal work of the teaching staff and researcher belonging to Departments, Centers and other academic structures of the University.

Management of user workstations Directions
The service provides for the preparation of appropriately configured workstations for the normal work of the administrative and technical staff involved in the Departments.

Loan equipment and technological devices
Portable management and loan activities and technological devices for service reasons

Antivirus for the University clients
The Antivirus allows to protect client servers from viruses and malwares.

Dismissing of IT equipment
Dismissal of IT material through appropriate forms. The service that also allows the reuse of obsolete but functioning IT material in other offices and contexts.