All active users in the UniTrento community are guaranteed - by default or upon request- a personal email account, so that every individual could be recognized as a University member while communicating online. The email domain varies according to the user’s role ; sometimes it may happen that a user has more domains at the same time (e.g @unitn.it and @studenti.unitn.it at the same time). Personal mailboxes may combine with organizational boxes, which are accessible to the staff of some specific offices or didactics and research structures. Among the services offered are also those instruments designed for the email in general (such as mailing lists, newsgroups, directories, systems of notification management), and the online calendar, i.e. a person or a group of people’s schedule, which is useful - if enabled - for arranging meetings and business appointments.
From 4 October 2022 is ongoing the progressive migration of the ICTs website on the new IT Service Desk Portal
Visit it to find the information you’re looking for by browsing the Services Catalog, the Knowledge Base, or filling out support requests online.