All users in the University (teachers, employees, Ph.D students and the remaining staff) are assigned an institutional email account to communicate with UniTrento.
23 March 2015
Developed since 23/03/2015, 24x7 managed by Google
P1-Urgent (Service Unavailable) SLA 30 min P2-High (Service seriously compromised) SLA 2 h P3-Normal (Service compromised) SLA 4 h P4-Low (Service Available) SLA 1 dd
Email in cloud managed in Google’s G suite.